Autolib', How it works?
Going shopping? Meeting a friend? Meeting a client? Paris life provides many situations where a temporary vehicle could be of use to you. A dream that has now become reality. Its name: Autolib'.
How to use Autolib'? Follow the guide!
This is the first short-term rental plan with self-service cars that are completely electric and can be returned to a different location. This revolution in transport will bring you freedom and peace of mind. With Autolib’ you can rent a Bluecar whenever you wish and drive it in the of the Île-de-France region. Simple and ecological. But how does the Autolib’ system actually work?
- If you are interested in an Autolib' 1 Year Premium, Autolib' 1 Month or a 16h shared Autolib' Premium offer, you can apply online using our website. Click here , choose your offer and begin your subscription. Autolib' one week and Autolib' one day offers are only available in our subscription kiosks.
- Autolib’ starts in one of the 50 Autolib’ subscription kiosks or at the Autolib' centre down town Paris (9th arrondissement, 5 rue Edouard VII) or on our website.
- To register in a subscription kiosk, you only need your driving licence (Only International and European driving licence are accepted), a valid ID (passport or national identity card) and a credit card (Visa, Mastercard or Carte Bleue).
- During a videoconference with one of our avisers, you identify yourself and chose the offer that suits you best. Once your transaction is accepted the kiosk will print a personal badge, which will give you access to the Autolib’ service. An advisor will be available to help whenever needed. If you prefer to pay by bank transfer, you can choose the internet subscription option.
- Equipped with your validated RFID badge, you can rent a at the rental station of your choice. Pass your RFID badge over the sensor in order to unlock the Bluecar. An LED will show green if the operation is successful and red if it is not. This procedure will interrupt the link to the recharge station where the car is connected.
- Unplug the cable and ensure it recoils correctly before closing the lid on the recharge unit. If you do not carry out this stage correctly, a message will appear on the touch screen inside the cabin of your Bluecar.
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- Climb into your Bluecar and engage the contact key. Check the battery range and check the condition of the car. If there are any problems, declare them to the call centre via the rental kiosk before driving away.
- And how do you return the Bluecar? Select an Autolib’ station. Park the car and use your badge to clock in on the recharge unit. All that’s left is to uncoil the cable and plug in the Bluecar. The rental ends when it is connected correctly and the lid of the recharge unit is closed. The doors of the Bluecar must be locked. It is no longer possible to start the car. However, you can open the car again to retrieve personal effects, should you need to.
N.B : At the time of the rental and when the Bluecar is returned, you are responsible for the recharge cable and connecting it to a recharging station. It is the disconnection and reconnection of this cable which starts and ends the rental counter. In order to ensure that the system works well, follow the instructions carefully.
Throughout the process, the assistance button in the Bluecar and on the rental kiosks allows you to contact the Vaucresson Operations Centre. After diagnosing the problem, the advisor may call one of the 1000 Autolib’ staff who are at your service in the field 24/7. With Autolib’, you are never alone.
Private recharge
Owners of electric cars will agree that, despite a movement in our society which makes ecology a high priority, it is sometimes difficult to find recharge stations for these increasingly popular vehicles. A solution has been found: Autolib’. Our service provides the option to recharge your own electric vehicle (car or motorcycle). All you need to do is sign up to the "Recharge" tariff, a subscription of 180 € per year (or 15 € per month) for cars and 15 € per year for motorcycles and you will be able to use the “Recharge Tiers” parking spaces, marked with a blue square, at the Autolib’ stations.
The maximum authorised recharging duration is two hours fifteen minutes. Past that time, each additional half hour will be charged at 6 € for cars and 3 € for motorcycles.
The number of recharges for private cars is limited to 2 per day per subscriber, to facilitate the flow of the service.